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Accommodation and Welfare Assistant | Assistant in Clerical Job at Kaplan International in Dublin 1

Kaplan International

This listing was posted on Zartis.

Accommodation and Welfare Assistant

Location:
Dublin, Co. Dublin
Description:

Operating in a beautiful and historic building in Temple Bar overlooking the Liffey, KIE Dublin is a successful, vibrant English language school, welcoming students from over 50 countries around the world. We provide students with 1st-rate tuition, high-quality accommodation and an engaging, stimulating social programme. With a strong emphasis on customer service, our dynamic international team collaborate closely together to provide each of our students with the background of a lifetime. As part of Kaplan International , a recognized leader in the field of international education, KIE Dublin also offers exciting opportunities for career progression within the wider global organisation.We are now recruiting an Accommodation and Welfare Assistant to support the Accommodation Manager in delivering top quality accommodation options and welfare services to overseas students. Your responsibilities include: maintaining good current knowledge of the Accommodation Manager's weekly task list and covering the Accommodation Department in his/her absence assisting with placing students into suitable accommodation and confirming such placements to students, agents and homestay/residence providers ensuring students arrival into Ireland runs smoothly assisting in organising the taxi transfers services and all other such services provided by the school (e.g. coach transfers, etc.; to meet regularly with suppliers and ensure quality levels are being met) dealing with student queries and complaints efficiently and effectively as a member of the reception team handling accommodation extensions and payment transactions ensuring that the info flow from the accommodation department is rapid, accurate and of a consistently high-quality assisting with the weekly homestay provider payment run inspecting residences regularly and reporting back to the Accommodation Manager taking part in the 24 hour emergency telephone rota assisting in providing a comprehensive welfare support service to students including minor students participating in the opening/closing and front desk rota as required assisting with co-ordinating, disseminating and maintaining a suitable student welfare system within the school; including the care of students under the age of eighteen and training other staff members in the school About you You'll have the following: university degree excellent organisational skills and expertise to multitask expertise to deal with and resolve a high volume of queries efficiently expertise to work well under pressure and to meet aggressive deadlines strong attention to detail and high-level of data accuracy exceptional customer service ethos excellent organisational, inter-personal and communication abilities background of working in a customer facing environment (desirable) background of working in an accommodation department (desirable) background of working with international students (desirable) background of issue solving and managing conflicts (desirable) Application method and closing date: Please apply with a CV and covering letter highlighting why you believe you are suitable for this role, via our on-line application form. Closing date: 23rd February, 2018
Company:
Kaplan International
Posted:
February 13 on Zartis
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More About this Listing: Accommodation and Welfare Assistant
Accommodation and Welfare Assistant is a Clerical Assistant Job at Kaplan International located in Dublin D. Find other listings like Accommodation and Welfare Assistant by searching Oodle for Clerical Assistant Jobs.